Bäsler, M., Rese, A., Woll, R. & M. Eckert (2007, Qmod)

Bäsler, M., Rese, A., Woll, R. & M. Eckert: Designing group experiments to analyse the effectiveness of marketing and quality management methods for conflict solving. 10th International Qmod-Conference, Helsingborg, Sweden, 18-20 June 2007