Frequently asked questions concerning the interlibrary loan

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  • What is an interlibrary loan?

    The interlibrary loan is a paid service of the University Library to obtain literature which is not available at any Cottbus or Senftenberg library from other libraries within the interlibrary loan.
    Only registered users have access to The interlibrary loan of the University Library.

  • Where do I pay my interlibrary loan fees?

    You pay your fees directly to the service desk of the desired pick-up location during service hours of the University Library.
    You also have the option to use our payment terminal at the University Library at the Central Campus to pay your fees.



  • Who can help me?

    The library staff at the information deks will help you finding the desired literature.
    For specific questions on interlibrary loan (Search and execution of the order, requests for order status, costs, etc.), you can directly contact the interlibrary loan:

    You can also use our Online-Tutorial "Automatisierte Fernleihe" or take part in our course B2 "Interlibrary loan".

  • What happens if I lost or damaged an interlibrary loan media?

    For a lost or damaged media from the interlibrary loan you must obtain an equivalent replacement copy. The exact compensation will be determined by the lending library.
    All occurring costs to the University Library be charged to you and debit your account.

  • Why do I have to pay the fees despite the cancellation of my interlibrary loan?

    The cost of interlibrary loans are regulated in the Leihverkehrsordnung (LVO). The interlibrary loan fee is an expense fee, which is charged regardless of the success of the order. Even if the desired work (still) can not be borrowed or in case of a double order, no refund will be made.

  • How do I transfer the interlibrary loan fees?

    If the costs of interlibrary loan are paid by your chair, the fees can be transferred. After completing the online order a confirmation message, which offers the possibility of an immediate internal university transfer on the last line appears. The cost center must be known.
    If you want to arrange transfer later, please fill in the appropriate form on our website.

  • How much does an interlibrary loan cost?

    Based on the "Fee Regulations of the BTU Cottbus" expenses are to be reimbursed when using the german or international interlibrary loan. Each order costs € 1.50.
    Once an order is placed, your account is automatically debited with the amount which should be paid immediately. If the fee is not paid within 4 weeks, your user account will be locked.
    Copies up to 20 pages can be delivered for free. With more than 20 pages, the supplying library may charge additional costs. The user will be charged for all costs that are charged by the lending library, as well as accumulating postage for the written notification or sending copies (if specifically requested).

    The online form to trigger an inter-library loan offers the option to limit the cost for copies. For orders in the international interlibrary loan additional cost may occur, but you will be notified in advance.
     

  • Where can I return my interlibrary loans?

    Borrowed media can be returned at of the loan desks of our libraries during the service hours of the University Library.
    Please leave the attached flyer in the medium.

  • How can I extend my interlibrary loan?

    Please note that interlibrary loan items cannot be extended online in your account as media of the University Library.
    An extension should no be requested earlier than 3 - 5 days before the expiry of the loan period:

    and will only be only be granted with reservation.

  • How long can I keep my interlibrary loan?

    The loan period is determined by the lending library and is usually 4 weeks. Under certain circumstances, it can also be shorter. The information on loan period and possible extension will be provided when you pick up the book.

    Copies of essays are intended to remain.

  • What are the restrictions when using interlibrary loan media?

    The terms of use are determined by the lending library:

    • Shorter loan time
    • Usuage only in the reading room
    • Prohibition of copying/ scanning e.g.
  • How will I be notified about the arrival of my interlibrary loan?

    As soon as your order has arrived, you will be notified by e-mail or if no e-mail address is available, by mail (for a fee) informed.
    The media are provided during the service hours of the University Library at the service desk of your desired location.

    Copies of articlesfor employees are sent by internal mail to the institute.

  • How do I check my interlibrary loan order?

    Your interlibrary loans appears  in your account in the current status in the library catalog. To check please sign up with your library number and its corresponding password.

  • How long do I have to wait for an interlibrary loan?

    Your interlibrary loan request is transmitted online without delay to a holding library.
    Unfortunately it is not possible to guarantee an exact delivery date. In general, the interlibrary loan is processed as quickly as possible of the holding library. Orders for essays are processed digitally and are usually delivered faster - up to 5 working days.

    However, it may be delayed for various reasons e.g.:

    • The bibliographic information is incorrect and an additional search is required.
    • The media is already borrowed or reserved.
    • The title is not yet published.

    As a reference please take a delivery time of to 2-4 weeks into account - this time cannot be guaranteed.

  • When is an interlibrary loan not possible?

    Please note that not everything you order can be delivered.
    Material which will be not be delivered:

    • Literature already present in the University library and Cottbus libraries
    • Electronic ressources
    • Reference books
    • Exam papers, Bachlor- and Master thesis and Diploma theses
    • Newspaper and journals
    • Loose-leaf collections
    • Standards
    • Old holdings (until 1900), Valuable media
  • How do I order literature through interlibrary loan?

    You can place your interlibrary loan requests directly from the library catalogue.
    You also have the option to search directly through the KOBV-Portal (KOBV interlibrary loan) and to order from there or in case of journal articles directly via the journal database .
    A guide to interlibrary loan can be found on the relevant website.
    Important information regarding the automated interlibrary loan have been put together in a special tutorial

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