On-Site Support

  • Computer setup, including cable management
  • Configuration according to area of use (publicly accessible, employee-specific)
  • Software setup and updates
  • Error analysis and troubleshooting
  • Loaning of equipment (e.g. laptops for presentations)
  • Configuration and maintenance of printing equipment
  • Repair and replacement of end devices
  • Handling and processing of warranty claims for end devices
  • Server/domain
  • Application for IT setup for administrative and library staff (Netzdiensteantrag)